Integration Yields Immediate Value

Retail and financial services operator acquired 4 insurance vertical specialist operators and continued operated them independently foregoing integration. Divergent operations and customer data, and technology complexity impeded revenue opportunities and operational effectiveness across the portfolio. EBITDA was also impacted by duplicated technology costs.
BML place an interim CTO to lead the post– acquisitions integration commencing with a comprehensive discovery on the diverse data, systems, technology infrastructure, Cyber security, and operations to identify risk and formulate a sensible programme to deliver integration with minimised business disruption.
Working in partnership with business change, we let the design and delivered an integrated technology landscape that is fit for future, achieving standardisation, simplification and cost effective.
£3m Revenue Uplift
- £3 million + revenue opportunity unlocked through unified customer approach.
Immediate EBITDA Improvement
- Technology Opex reduced by 60%.
New Product Roadmap
Unified customer and transaction data unlock AI opportunities for further consumer propositions.
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