Case studies

Our client projects

We create clarity from chaos. Value from cost. Momentum from stagnation. Commitment from insecurity.

BML Global
Value Creations/ Solutions

An AI Agent That Feels Human

Giving call centre colleagues back time while transforming customer experiences.

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BML Global
Value Creations/ Solutions

Van Inventory Re-Invented

A competitive differentiator, the solution is attributed to 70% of all bids won.

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BML Global
Value Creations/ Solutions

Accelerating Value With Data

Modelling tool for customers was integrated into Salesforce, reducing customer churn by 10%.​ ​ ​

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BML Global
Value Creations/ Solutions

Unlocking Operational Potential Post Deal

Integration plan considering mandatory 3rd party dependencies and mitigating £1 million risks.

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BML Global
Value Creations/ Solutions

AI Capability Delivers 200% ROI In 6 Months​

Bringing clarity to complex care: eliminating duplicate spend and restoring trust across 1,000+ providers

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BML Global
Value Creations/ Solutions

From Costly Claim To Customer Win With AI​​

Reduced operational support for travel insurance claims by £2.5million/year.​

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BML Global
Value Creations/ Solutions

Minimise Costs And Impact Leveraging AI​​

AI enabled predictive maintenance reduced support operational costs by ​£4million/year.

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BML Global
Value Creations/ Solutions

Technology Automating Scalability At Pace

Enabled revenue growth from £10million to £30million in 18 months.

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BML Global
Value Creations/ Solutions

Market Defining Value Creation Solutions

20% quicker order fulfilment and 40% lower transaction friction.

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BML Global
Integration Strategy & Delivery

Preserving value in £1bn Acquisition​​

Contained spiraling Opex from duplicate licenses and identified £1 million immediate license synergies.

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BML Global
Integration Strategy & Delivery

Carve-Out At Scale

Delivered £1.5m cost saving in the core digital and IT team in H1.

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BML Global
Pre-transaction Readiness/Due Diligence

Due Diligence Informs Business Continuity

$150 million valuation discounted by $20 million to provision for IP and operational complexities.

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